Shipping & Returns

Delivery Times

We aim to dispatch all orders within 1-2 business days. Standard delivery times are typically 3-5 business days from dispatch.

Please note that delivery times may vary depending on your location and the size of your order.

Shipping Costs

Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as your delivery address.

Free shipping may be available for orders over a certain value. Check your cart for current promotions.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. You can use this to track your package's journey.

If you have any questions about your shipment, please contact us with your order number.

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with an item, you can return it within 30 days of delivery for a full refund or exchange.

Items must be returned in their original condition, unused, and in the original packaging. Please include all accessories and documentation.

To initiate a return, please contact our customer service team with your order number and reason for return.

Refund Process

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days.

Please note that shipping costs are non-refundable unless the item was faulty or incorrect.

Faulty or Damaged Items

If you receive a faulty or damaged item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Please do not use the item if it appears damaged, and keep all packaging for inspection.